Privacy Policy

Overview

Project Canaan Academy (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you visit this website, contact the school, or submit an admissions enquiry.

We process information in accordance with applicable data-protection law in Eswatini, including the Data Protection Act, 2022.

Information we collect

Depending on how you use the website, we may receive:

• your name and contact details when you send a contact enquiry;
• a parent or guardian’s name, email address and phone number when you submit an admissions enquiry;
• a learner’s name, requested grade, requested academic year and any information you choose to include in your message; and
• limited technical information needed to operate and secure the website.

Please do not submit sensitive personal information unless it is necessary for your enquiry. If information about a child is included, please provide it only when you are the child’s parent, guardian or authorised representative.

How we use information

We use enquiry information to:

• respond to questions and admissions requests;
• arrange follow-up communication, visits or other school-related assistance;
• review and manage enquiries within the school; and
• protect the website, prevent misuse and meet legal or record-keeping obligations.

We do not sell personal information or use enquiry details for unrelated advertising. We only use information for additional communications where we have a lawful basis to do so and, where required, your consent.

Cookies and analytics

The website uses necessary cookies for core functions such as security, sessions and form protection. These cookies cannot be disabled through the cookie preferences panel.

Optional analytics cookies are off by default and load only after you choose to accept them. You can reject analytics cookies or reopen “Cookie preferences” in the footer to change your choice. The website stores your cookie choice in a first-party consent cookie; it does not use that cookie to identify you.

Sharing information

Access to enquiry information is limited to people who need it to respond to or administer your request. We may use trusted service providers, such as hosting, email or website-support providers, to operate the website and communicate with you. They may process information only for the services they provide to Project Canaan Academy and subject to appropriate confidentiality and security arrangements.

We may disclose information where required by law, to protect the rights and safety of Project Canaan Academy or others, or to investigate suspected misuse of the website.

Retention and security

We keep information only for as long as it is reasonably needed for the purpose it was collected, to maintain appropriate school records, or to meet a legal obligation. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

Your choices and rights

Subject to applicable law, you may ask us to provide access to, correct, update or delete personal information we hold about you, or to explain how it is being used. You may also withdraw consent where processing is based on consent. We may need to verify your identity and may retain information where a lawful record-keeping obligation applies.

Contact us

For a privacy question or request about your personal information, please use the Contact Us page and select the most relevant enquiry option. We will route your request to the appropriate member of the Project Canaan Academy team.

Changes to this policy

We may update this Privacy Policy when the website, our practices or applicable requirements change. The updated version will be published on this page with its revised date.